Refund policy
Return & Refund Policy
Effective Date: [07/05/2026]
At [Your Store Name], customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we're here to help.
30-Day Return Policy
You may return eligible items within 30 days of receiving your order.
To be eligible for a return, your item must:
- Be unused and in its original condition
- Include the original packaging
- Be accompanied by proof of purchase
Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns on products that have been used, damaged by misuse, or returned without their original packaging.
Damaged or Incorrect Orders
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 48 hours of delivery.
Include:
- Your order number
- A brief description of the issue
- Clear photos of the item and packaging
We'll resolve the issue as quickly as possible.
Refunds
Once we receive and inspect your return, we'll notify you of the status of your refund.
If approved, your refund will be issued to your original payment method within 5–10 business days, depending on your financial institution.
Original shipping charges are non-refundable unless the return is due to our error.
Return Shipping
Customers are responsible for return shipping costs unless the item was defective or shipped incorrectly.
Contact Us
For return requests or questions, contact us at:
Email: Info@alignpostureco.com